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Customer reviews

Showing 91100 of 233 verified reviews

  • Big drop in my power bill

    Verified

    Replaced a 15-year-old electric tank with this one. The first full month my bill dropped noticeably and the hot water supply feels endless compared to what we had. My plumber was impressed with the layout too.

    Walter A. · Cheyenne, WY · May 18, 2026

  • Product good, support slow

    Verified

    Heating and recovery are solid and I would buy the tank again. Getting an answer from customer service about my missing drain pan took four calls over two weeks. The heater earns five, the service pulls it down.

    Diana D. · Burlington, VT · May 25, 2026

  • Efficiency is real

    Verified

    Install went smoothly with standard fittings. Everything lined up with the spec sheet, so I had the lines cut before the unit even arrived. Solid engineering throughout.

    Aaron H. · Houston, TX · May 1, 2026

  • Better than expected

    Verified

    Four people in the house and we never run out. Recovery is quick even when the dishwasher and shower are running at the same time. Very happy with the purchase.

    Natalie L. · Seattle, WA · May 8, 2026

  • Whisper quiet in the garage

    Verified

    The display and modes are easy to understand. I keep it in hybrid most of the year and switch to heat pump only in the warm months. Would recommend it to anyone replacing an old tank.

    Adam P. · San Jose, CA · May 15, 2026

  • Endless hot water now

    Verified

    My utility rebate plus the federal credit brought the cost down a lot, which made the decision easy. The savings since then have been a bonus. Great product for the money.

    Julie T. · Albuquerque, NM · May 22, 2026

  • Hot water and lower bills

    Verified

    Build quality is a step above the builder-grade tank it replaced. Heavier cabinet, better insulation, and the connections are where you want them. Delivery was quick and the unit arrived in perfect shape.

    Nathan Z. · Omaha, NE · May 29, 2026

  • Installed in one afternoon

    Verified

    I track my energy use closely. Daily kWh for hot water fell by roughly two thirds after the swap, which matches what the label promised. Customer support answered my one question fast.

    Lindsay B. · Chicago, IL · May 5, 2026

  • Perfect for our basement

    Verified

    The leak alert on my phone caught a small drip at a fitting during the first week. Two minutes with a wrench and it was done. Only wish I had done it sooner.

    Henry F. · Detroit, MI · April 27, 2026

  • Worth every dollar

    Verified

    In the garage it doubles as a dehumidifier. The space feels drier and a few degrees cooler, which is welcome in the summer. The savings alone justify the upgrade.

    Carla J. · Rochester, NY · April 4, 2026

Comments from customers