Customer reviews

Replaced a 15-year-old electric tank with this one. The first full month my bill dropped noticeably and the hot water supply feels endless compared to what we had. Customer support answered my one question fast.

Larry A. · Seattle, WA · December 20, 2025

It runs so quietly that I forget it's on. Standing next to it you hear a soft fan, and from the next room there is nothing to hear at all. Only wish I had done it sooner.

Brittany D. · San Jose, CA · December 27, 2025

Install went smoothly with standard fittings. Everything lined up with the spec sheet, so I had the lines cut before the unit even arrived. The savings alone justify the upgrade.

Scott H. · Albuquerque, NM · December 3, 2025

Four people in the house and we never run out. Recovery is quick even when the dishwasher and shower are running at the same time. A. O. Smith did this one right.

Danielle L. · Omaha, NE · December 10, 2025

The display and modes are easy to understand. I keep it in hybrid most of the year and switch to heat pump only in the warm months. My plumber was impressed with the layout too.

Justin P. · Chicago, IL · December 17, 2025

My utility rebate plus the federal credit brought the cost down a lot, which made the decision easy. The savings since then have been a bonus. Five stars from me.

Megan T. · Detroit, MI · December 24, 2025

Build quality is a step above the builder-grade tank it replaced. Heavier cabinet, better insulation, and the connections are where you want them. Solid engineering throughout.

Brandon Z. · Rochester, NY · December 31, 2025

I track my energy use closely. Daily kWh for hot water fell by roughly two thirds after the swap, which matches what the label promised. Very happy with the purchase.

Crystal B. · Hartford, CT · December 7, 2025

The leak alert on my phone caught a small drip at a fitting during the first week. Two minutes with a wrench and it was done. Would recommend it to anyone replacing an old tank.

Frank F. · Raleigh, NC · December 14, 2025

In the garage it doubles as a dehumidifier. The space feels drier and a few degrees cooler, which is welcome in the summer. Great product for the money.

Erin J. · Jacksonville, FL · December 21, 2025