Customer reviews

Set up the app in a couple of minutes and now I get filter reminders and temperature alerts. First water heater I've felt informed about. My plumber was impressed with the layout too.

Raymond M. · Tulsa, OK · June 21, 2026

Vacation mode is great. We drop the temperature while we're away and schedule it to heat back up the day we return. Five stars from me.

Alicia R. · Minneapolis, MN · May 17, 2026

Plan your condensate drain before you start. Once that was sorted the rest of the installation was straightforward and it has been flawless. Solid engineering throughout.

Patrick V. · Columbus, OH · May 24, 2026

It is heavy, so get a second person and a dolly. After it was in place everything else took about two hours. Very happy with the purchase.

Vanessa O. · Pittsburgh, PA · May 31, 2026

Temperature stays rock steady through long showers. My old heater used to fade halfway through and this one simply doesn't. Would recommend it to anyone replacing an old tank.

Jack C. · Boston, MA · May 7, 2026

We went with the larger size for a house full of teenagers and it was the right call. Nobody argues about shower order anymore. Great product for the money.

Monica G. · Baltimore, MD · May 14, 2026

The ten-year warranty was a big part of the decision. Combined with the alerts, I don't expect to think about hot water for a long time. Delivery was quick and the unit arrived in perfect shape.

Dennis K. · Greenville, SC · May 21, 2026

Efficiency held up better than I expected in a cool basement. It rarely falls back to the electric elements. Customer support answered my one question fast.

Tara N. · Tampa, FL · May 28, 2026

Documentation was clear and the installation manual actually matched the unit, which is not something I can say for most appliances. Only wish I had done it sooner.

Jerry S. · Knoxville, TN · May 4, 2026

Been running about three months now with zero issues. Quiet, efficient, and plenty of hot water for two adults and a baby. The savings alone justify the upgrade.

Kelly W. · Jackson, MS · May 11, 2026