Customer reviews

Replaced a 15-year-old electric tank with this one. The first full month my bill dropped noticeably and the hot water supply feels endless compared to what we had. Delivery was quick and the unit arrived in perfect shape.

Walter A. · Cleveland, OH · November 11, 2025

It runs so quietly that I forget it's on. Standing next to it you hear a soft fan, and from the next room there is nothing to hear at all. Customer support answered my one question fast.

Diana D. · Philadelphia, PA · November 18, 2025

Install went smoothly with standard fittings. Everything lined up with the spec sheet, so I had the lines cut before the unit even arrived. Only wish I had done it sooner.

Aaron H. · Worcester, MA · November 25, 2025

Four people in the house and we never run out. Recovery is quick even when the dishwasher and shower are running at the same time. The savings alone justify the upgrade.

Natalie L. · Richmond, VA · November 2, 2025

The display and modes are easy to understand. I keep it in hybrid most of the year and switch to heat pump only in the warm months. A. O. Smith did this one right.

Adam P. · Atlanta, GA · November 9, 2025

My utility rebate plus the federal credit brought the cost down a lot, which made the decision easy. The savings since then have been a bonus. My plumber was impressed with the layout too.

Julie T. · Miami, FL · November 16, 2025

Build quality is a step above the builder-grade tank it replaced. Heavier cabinet, better insulation, and the connections are where you want them. Five stars from me.

Nathan Z. · Louisville, KY · November 23, 2025

I track my energy use closely. Daily kWh for hot water fell by roughly two thirds after the swap, which matches what the label promised. Solid engineering throughout.

Lindsay B. · Wichita, KS · November 30, 2025

The leak alert on my phone caught a small drip at a fitting during the first week. Two minutes with a wrench and it was done. Very happy with the purchase.

Henry F. · Anchorage, AK · November 7, 2025

In the garage it doubles as a dehumidifier. The space feels drier and a few degrees cooler, which is welcome in the summer. Would recommend it to anyone replacing an old tank.

Carla J. · Portland, ME · November 14, 2025