Customer reviews

Replaced a 15-year-old electric tank with this one. The first full month my bill dropped noticeably and the hot water supply feels endless compared to what we had. A. O. Smith did this one right.

Wayne A. · Las Vegas, NV · April 21, 2026

It runs so quietly that I forget it's on. Standing next to it you hear a soft fan, and from the next room there is nothing to hear at all. My plumber was impressed with the layout too.

Bonnie D. · Kansas City, MO · April 28, 2026

Install went smoothly with standard fittings. Everything lined up with the spec sheet, so I had the lines cut before the unit even arrived. Five stars from me.

Roy H. · Madison, WI · April 5, 2026

Four people in the house and we never run out. Recovery is quick even when the dishwasher and shower are running at the same time. Solid engineering throughout.

Joan L. · Cleveland, OH · April 12, 2026

The display and modes are easy to understand. I keep it in hybrid most of the year and switch to heat pump only in the warm months. Very happy with the purchase.

Ralph P. · Philadelphia, PA · April 19, 2026

My utility rebate plus the federal credit brought the cost down a lot, which made the decision easy. The savings since then have been a bonus. Would recommend it to anyone replacing an old tank.

Terri T. · Worcester, MA · March 7, 2026

Build quality is a step above the builder-grade tank it replaced. Heavier cabinet, better insulation, and the connections are where you want them. Great product for the money.

Eugene Z. · Richmond, VA · March 14, 2026

I track my energy use closely. Daily kWh for hot water fell by roughly two thirds after the swap, which matches what the label promised. Delivery was quick and the unit arrived in perfect shape.

Sheila B. · Atlanta, GA · March 21, 2026

The leak alert on my phone caught a small drip at a fitting during the first week. Two minutes with a wrench and it was done. Customer support answered my one question fast.

Louis F. · Miami, FL · March 28, 2026

In the garage it doubles as a dehumidifier. The space feels drier and a few degrees cooler, which is welcome in the summer. Only wish I had done it sooner.

Rosa J. · Louisville, KY · March 4, 2026