Customer reviews

Set up the app in a couple of minutes and now I get filter reminders and temperature alerts. First water heater I've felt informed about. Delivery was quick and the unit arrived in perfect shape.

Raymond M. · Nashville, TN · December 28, 2025

Vacation mode is great. We drop the temperature while we're away and schedule it to heat back up the day we return. Customer support answered my one question fast.

Alicia R. · Baton Rouge, LA · December 4, 2025

Plan your condensate drain before you start. Once that was sorted the rest of the installation was straightforward and it has been flawless. Only wish I had done it sooner.

Patrick V. · Sioux Falls, SD · December 11, 2025

It is heavy, so get a second person and a dolly. After it was in place everything else took about two hours. The savings alone justify the upgrade.

Vanessa O. · Dover, DE · November 22, 2025

Temperature stays rock steady through long showers. My old heater used to fade halfway through and this one simply doesn't. A. O. Smith did this one right.

Jack C. · Austin, TX · November 29, 2025

We went with the larger size for a house full of teenagers and it was the right call. Nobody argues about shower order anymore. My plumber was impressed with the layout too.

Monica G. · Denver, CO · November 6, 2025

The ten-year warranty was a big part of the decision. Combined with the alerts, I don't expect to think about hot water for a long time. Five stars from me.

Dennis K. · Boise, ID · November 13, 2025

Efficiency held up better than I expected in a cool basement. It rarely falls back to the electric elements. Solid engineering throughout.

Tara N. · Las Vegas, NV · November 20, 2025

Documentation was clear and the installation manual actually matched the unit, which is not something I can say for most appliances. Very happy with the purchase.

Jerry S. · Kansas City, MO · November 27, 2025

Been running about three months now with zero issues. Quiet, efficient, and plenty of hot water for two adults and a baby. Would recommend it to anyone replacing an old tank.

Kelly W. · Madison, WI · November 4, 2025